Frequently Asked Questions

Customers

My organization has been on-boarded and I am the Process Lead. What does this mean?

Congratulations! You are one-step closer to accelerating your automation journey.

As a Process Lead you can:

  • Invite others from your organization to join. Click here to try this now.
  • You will be notified when someone from your organization downloads a skill. You have the right to approve/disapprove the usage of that skill by your enterprise. Click here to review the downloaded skills.
  • You can define the role levels in your organization. Click here to try this now.
  • You will receive a monthly invoice if your enterprise uses a Paid skill. Click here to go the Invoices.

How easy is to integrate skills into automation design?

AssistEdge Marketplace skills are built to be user-friendly, easy to use and highly configurable. They can be imported into AssistEdge RPA studio with the click of a button, and up and running in a jiffy. You can get download instructions for each skill on their individual page.

Are these skills secure and ready to use?

All AssistEdge Marketplace skills are tested for various parameters including security. We are transparent about the tests run on each skill and accurate information is provided on each skill’s pages.

Only the most secure skills that clear our stringent tests are offered to our customers.

I have some RPA needs that are not present in the Marketplace. How do I make a request?

AssistEdge prides itself on being at the forefront of addressing customer needs. We shall be happy to hear about challenges in your organization and talk to you about how our industry-leading RPA platform can help resolve them. Please reach out to us RequestAssistEdgeMP@edgeverve.com to get in touch.

I am not an existing AssistEdge customer - can I use the Marketplace?

AssistEdge Marketplace has a catalogue of pre-built, user configurable skills that run on the AssistEdge platform.

We are always excited to talk to organizations on their RPA needs and the best approaches to fulfill them using our industry-leading RPA platform.

Please reach out to us on SupportAssistEdgeMP@edgeverve.com and we will get back to you.