Privacy Notice

Last updated on 2nd December 2019

EdgeVerve, its subsidiaries, associates and affiliated companies including the parent company (collectively referred to as “Edgeverve”, “us”, “we”) are committed to process your personal data as per the laws of your jurisdiction. We hereby notify you the following information about your personal data processing –

Personal data elements collected

Company Name, Company Type, Country, Address details, Website, Business revenue, Business Specialization, Business Leader’s name, title, phone number and email details; Bank details, Tax-related details (Some of which may be optional)

Data Recipients / Accessible to

EdgeVerve teams dealing with the AssistEdge Online Platform for the purposes of customer support and marketing

Lawfulness of Processing

We process your Personal Data when it is necessary for the performance of a contract to which you are the party or in order to take steps at your request prior to entering into a contract. This applies in any case where we provide services to you pursuant to a contract. If you do not provide the Personal Data that we need in order to provide our services, we will not be able to provide our services to you. We process your Personal Data for the performance of a contract in the following circumstances:

  • To onboard you to the AssistEdge Online Platform
  • To provide better usability, troubleshooting and site maintenance
  • to create your user ID;
  • to identify you once you register on our website;
  • to contact you and respond to your questions or requests; and
  • to provide access to desirable content based on your preferences.
  • For Financial Payments

Your Rights

You are entitled at any time to access, rectify or delete your Personal Data, as well as to object for legitimate purpose to the processing of your Personal Data. In addition, you have the right to receive Personal Data concerning you which you have provided to us directly. These rights may be exercised, by you by sending an email to EdgeVerve at

Secondary Purpose

If we wish to use your personal data for a new purpose, not covered by this Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing, unless authorized by law.

Data Transfer

The Personal Data listed above may be transferred to countries located outside of the EU/EEA, Country of origin for which data protection legislation may differ from that of the EEA/ Local Country i.e. our offices located in India. We shall take the necessary steps to ensure confidentiality and security of the transferred data. We have in particular implemented the following safeguards: Standard Contractual Clauses (Art. 46 para. 2 lit. c) GDPR), Data Transfer agreements as applicable and  the copies can be obtained by writing to
Edgeverve is a 100% subsidiary of Infosys which provides shared services including legal and privacy guidelines

Data Retention

Personal Data that is no longer required to be retained as per legal or business requirements will be disposed in a secure manner.

Contact your Local Data Protection Authority

If you are unhappy with how we safeguard your personal data, you have the right to bring a complaint to your local data protection authority.

Contact your Data Protection Officer

If you have any queries, comments or requests, please contact our data protection officer, Srinivas P via email: or via phone by dialing [+91 80 2852 0261].